Cashier duties and responsibilities Process sales transactions. Calculate the cost of products or services. Accept payments. Calculate and return change when required by the payment method.
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In short, what qualifications do you need to be a cashier?
Cashier Requirements:
- High school diploma or equivalent.
- Customer service or cashier experience.
- Ability to handle transactions accurately and responsibly.
- High level of energy with strong customer service skills.
- Basic math and computer skills.
Also, what makes a great cashier? A Great Cashier Is Friendly Greet customers and make eye contact. Be an active listener and anticipate customers' needs. Be polite and maintain composure with each customer, especially if the customer is angry. Sincerely apologizes if a customer becomes angry and utilizes customer service training to defuse a situation ...
In like manner, is a cashier job easy?
Cashiering is not a hard or difficult job as long as the cashier knows how to count money, and makes sure you pay attention to the amount the customer gives you. ... You punch the amount of money they gave you into the cashier and it tells you how much change to give. You'll be fine.
Is it difficult to be a cashier?
Working as a cashier can be difficult, tiring work because cashiers have to endure repetitive motions, and mental fatigue - sometimes things just aren't as straightforward as they should be, so when those kind of customers come in, it makes their job even harder. Everyone knows what those kind of customers are.
21 Related Questions Answered
Training. If they have no retail experience, cashiers generally receive between one and four weeks of on-the-job training when they begin their positions. Cashiers who earn their position as a role change or an advancement from a bagging or stocking position may require less training.
Here are some ways you can train cashiers to exceed customer expectations:
Focus on customer service. ... Give plenty of opportunities for practice. ... Choose an intuitive point of sales system. ... Explain complex procedures step by step. ... Clarify monetary policies. ... Make PLUs easy to find. ... Demonstrate how to pack items.
Cashiers' work hours vary by employer. Cashiers often work during weekends and holidays. Some cashiers employed in establishments that operate 24 hours a day, such as gasoline stations, work overnight shifts....Cashiers.
Pharmacies and drug stores$12.70
| Restaurants and other eating places | 11.22 |
10 Common Errors that Cashiers Make and How Employees Can Avoid Them
Switching Cash Registers Mid-Shift. ... Not Checking for Counterfeit Money. ... Ringing in the Wrong Total. ... Giving Too Much Change. ... Not Giving Enough Change. ... Counting Change More than Once. ... Being Confused about Policies.
Cashier: Well, I'd like to make it up to you. I'm going to give you a discount today. I'll take your drinks and dessert off the bill. Customer: Oh, that would be nice.
Cashier Qualifications/ Skills:- Friendly and positive attitude.
- Excellent customer service.
- Excellent communication skills.
- Ability to make change.
- Basic math skills.
- Attention to detail.
How Much Do Cashier Jobs Pay per Hour?
Annual SalaryHourly Wage
| Top Earners | $29,000 | $14 |
| 75th Percentile | $25,000 | $12 |
| Average | $22,599 | $11 |
| 25th Percentile | $18,500 | $9 |
Based on Snagajob's own data, the average hourly wage for cashiers in the United States is $12.41 and ranges from $10.62 per hour up to $14.20 per hour. Hourly wage ranges can vary depending on education, certifications, additional skills, and years of experience as a cashier.
Cashiers are a necessary occupation in various industries including retail, food service and business operations. Not only do cashiers need customer service skills, they also must possess basic math skills in order to perform the job correctly.
They also enter discounts and coupons. They also use math to collect the correct amount of money and to count back the correct amount of change. This being said, most of the math used is basic arithmetic and is done automatically by the register.
A cashier test is an assessment given to determine candidate's knowledge and skills in certain cashier's job tasks like receiving cash payments, receiving payments through credit cards or checks and more.
How to Become a Cashier Without Any Previous Experience
STEP 1: Improve your soft skills. Soft skills are qualities like good communication, coachability and friendliness. ... STEP 2: Get familiar with POS Systems. ... STEP 3: Brush up on basic math. ... STEP 4: Go get that job.
Things a Cashier Should Know- Customer Service. As a cashier may be the only store representative customers actually talk to, he should have excellent customer service skills. ...
- Basic Math. ...
- Selling Techniques. ...
- Flexibility and Patience.
As one of the most flexible and versatile job roles, working as a cashier can offer many benefits. It doesn't matter if you're a high school graduate looking for a first job or a seasoned university student, cashier jobs are for everyone. ... It's a great role to hold while you figure out where you want your career to go.
Only servers get tips. Takeout cashier also can make tips, greeters are paid a set wage. No, servers and cashiers receive tips. ... But once in awhile some hosts do get tips from seating guests.
Highest paying cities for Cashiers in United States- Los Angeles, CA. 637 salaries reported. $14.97. per hour.
- 657 salaries reported. $14.19. per hour.
- Chicago, IL. 523 salaries reported. $13.42. per hour.
- Atlanta, GA. 611 salaries reported. $12.81. per hour.
- Las Vegas, NV. 848 salaries reported. $12.05. per hour.
Things You Should Never Say to a Cashier- Take a moment to determine if a person works at a store. ...
- Don't use this common phrase. ...
- See what your cashier can do for you. ...
- Don't talk on your phone while checking out. ...
- If you put an item without a tag in your cart, it's not free. ...
- Not everyone can work a register.
Here are 16 proven techniques for getting more tips and bigger tips.
Sell a Bigger Total Bill. ... Personalize Your Appearance. ... Entertain. ... Give Customers a Drawing. ... Make a Weather Forecast. ... Use Customer Names. ... Give Gifts. ... Provide Good Service.
Here's a look at some of the best ways to deal with rude customers:
Be empathetic. The simplest way to handle rude customers involves using empathy. ... Listen actively. ... Chunk the issue. ... Repeat what the customer has said back to them. ... Stay calm and stoic. ... Offer solutions. ... Act quickly. ... Offer a sincere apology.
Cashier Transactions: Language
Do you have a discount card today?Are you using any coupons today?I will need to see some ID to sell you a lottery ticket. ( ... I'm sorry but your card has been declined. ... Will there be anything else for you today?Is this everything today?And how was everything today? (
Responsibilities
Manage transactions with customers using cash registers.Scan goods and ensure pricing is accurate.Collect payments whether in cash or credit.Issue receipts, refunds, change or tickets.Redeem stamps and coupons.Cross-sell products and introduce new ones.